Testimonials
Cincinnati IT Service Stories Of Success
“Jeff Lashley was very professional, and we worked well together to coordinate the 11 laptops that needed updating and moved to Microsoft office and SharePoint.
Nitin called me yesterday to change main e-mail contact on the account.
While I had him on the phone, I transferred him my new music director,
Chance Jozsa. Nitin was able to add publisher to his laptop.
Thank you for the great customer service!”
– Carol, Business Manager at Blessed Sacrament Church
“We have used LK Technologies for several years. We recently found ourselves in a situation that we knew would be critical that we synchronize our efforts internally with LKT. We notified our representative, Patrick, and explained the sensitivity of our situation. He immediately gave me confidence that this was something they have done before and explained how they would be able to assure us of any present and future risk.
The results of the coordinated efforts have been outstanding. Everyone impacted here was very nervous. After three days we are confident our immediate fears of what could have happened has not. We employ 40 people and most of them are on computers most of the day and often after hours.
We have had a few hours of time logged with LKT, mostly due to the fact we are not IT literate ourselves. I’m the worst case. I worked with David, one of the help desk people today after he had spent time with our VP/HR working through several security issues & pass words being reset. David was extremely patient and respectful the entire time. We worked through a few issues on my PC and then also helped me with my cell phone connections.
We all feel as if a load has been taken off our shoulders. Everyone who has worked with an LKT rep this week has had nothing but positive comments about the support and problem solving.
My wife and I are both near helpless when it comes to our computers and software. We both work from home from at times. Occasionally we have issues that we can’t solve. They are just as professional and deliver the same positive results we expect at the office.
I normally do not offer referrals, but in this case the experience has been outstanding. We know we have more work to do for the next few weeks. We also know we can rely on the LK Tech team.”
– Steve Fleissner, Model Graphics & Media Inc
“I felt like we had a very successful IT day today, thanks to Greg! Greg’s system understanding and his ability to locate and solve root problems quickly, is impressive! We also appreciate Greg’s dedication to staying onsite beyond the scheduled time to fix unplanned items that came up. I just wanted to let you know that we’re very pleased with Greg and LK TECH’s commitment to getting our IT infrastructure back up and operational again. And, we’re grateful for our partnership with LK TECH!”
– Thanks, Joe
“Chris and his staff have been paramount in the success of our cloud migrations. In addition to migrating to LK TECH’s cloud, we also migrated a couple of our departmental applications to proprietary clouds. This meant that LK TECH had to integrate access to those clouded applications from the LK TECH cloud desktop. They worked with our application vendors to set everything up properly to minimize users having to operate from multiple desktops”.
– Becky
“All too often, if a customer is completely satisfied with the products or services a company is selling, that company never hears from you.”
– Nancy
“Dennis, who I deal with mostly, is always willing to help me and make sure I have an understanding of the process. He services us with prompt attention and never makes me feel like I am asking dumb questions.”
– Claudia
“Dennis Kolkmeyer is outstanding. He is always there for us. Dennis returns calls in a timely manner and makes all service calls at my convenience. He is both professional and knowledgeable.”
– Nancy
“First of all I’d like to give you all a big round of applause! What a great job! This is the first implementation that didn’t have me stressed out the whole time it was going on! Thank you all very much for your expertise, timeliness and support! You made a big job seem effortless which I’m certain it wasn’t!”
– Beverly
“Thank you. Thank you for making the transition from Geoff, go so smooth. There has been no interruption to the user, and that was the goal. Please pass that on to everyone who has helped so much. “
– Chris
~ Beverly
